1. Lifetime Warranty

At KniClad, we always care about your experience as a customer and want to ensure you have no concerns regarding after-sales service. 

If you purchased a KniClad product from www.kniclad.com, we will offer a LIFETIME WARRANTY for your purchase. If we are unable to repair your product, we will promptly replace it with a product in perfect working condition, which will be of equal or better physical condition. If your purchase is a limited or discontinued edition of the KniClad product, we will repair or replace it with another KniClad product of the same or higher value.

We will warrant all KniClad products that exhibit any defects in material and workmanship under normal use. However, please note that this LIFETIME WARRANTY does not cover loss, theft, deliberate damage, or cosmetic damage.

 

2. Free Replacement

If you discover a significant quality issue with the product upon receipt, please contact our customer service team at service@kniclad.com within 48 hours. We will be happy to arrange a replacement knife for you at no additional cost.

What Is Typically Not Covered

Some issues are generally not covered, unless exceptions apply:

  • Blade breakage after extended use (over one year).
  • Cracked or broken handle scales.
  • Bent or broken pocket clips.

 

3. Replacement Parts Service

Need a replacement part for your KniClad Knife? We’ve got you covered!

If you’d like to order parts, please note that some items may incur a small charge. Availability can vary, so we recommend contacting our support team first to confirm.

Standard charges:

Screw sets (if available): $5

Please note: Shipping and handling costs will also apply. We usually charge $5 for shipping.

Important Information: Replacement parts may not be available for discontinued items or exclusive products made for specific retailers.

For questions about warranty or repair services, please email our customer service team at service@kniclad.com.

 

4. Care & Maintenance Guide

I. Daily Cleaning & Drying

Please clean your knife after each use, particularly after exposure to moisture, salt, or corrosives.

  • Blade: Clean with warm water, a soft cloth, and neutral soap. A soft brush can help remove debris from the pivot and lock area.
  • Drying: Dry all components thoroughly with a cloth, then air-dry in the open position to eliminate residual moisture.
  • Handle: Wipe the handle according to its material (G-10, Micarta, etc.) using a damp cloth. Avoid strong corrosive cleaners.

 

II. Regular Lubrication

Regular lubrication ensures smooth action and prevents internal corrosion.

  • Lubricant Selection: A light knife-specific oil is preferred.
  • Application: A light application of oil is all that is needed at the pivot, lock interface, and other moving joints.
  • Distribution: Work the oil in by opening and closing the blade repeatedly. Wipe away any excess to avoid attracting dust.

 

III.Storage Recommendations

After each use, we suggest gently cleaning and lightly oiling the blade.

For long-term storage, please ensure your knife is completely clean, thoroughly dried, and has a light coat of oil applied. It is best stored in a dry, well-ventilated environment, away from prolonged exposure to high temperatures and humidity.

 

5. Care Instructions

To keep your KniClad Knife performing at its best and to maintain warranty coverage: 

Proper Use

Use your knife only as a cutting tool – not as a screwdriver, pry bar, hammer, or chisel, which may lead to blade chipping, lock mechanism failure, or pivot damage. Please note that damage resulting from such misuse is not covered under the warranty.

Disassembly Advice

Do not disassemble your knife — doing so voids the warranty. Our tools are assembled with complex internal components and potentially small parts (such as pivot bearings). Improper reassembly can compromise the tool's function, create safety hazards, and will unfortunately, void the product warranty.